General Help and FAQ
What are wet granular conditions?
Loose or frozen granular snow which has become wet and soft from a thaw or from rainfall. Provides a delightful skiing surface.
What does packed powder conditions mean?
Loose powder snow compacted by skier traffic or mechanical apparatus to a state which leaves little air space between particles. Also may be produced by dry machine-made snow.
What does machine made snow mean?
Very fine crystal of snow produced when atomized water, which is sprayed into the air by a snowmaking ‘gun’, freezes and falls to the ground as snow. Depending on temperature, humidity, type of snowmaking system and type of snow desired, machine snow can be either dry or wet.
What is mashed potato snow?
Wet heavy snow. Much like the consistency of mashed potatoes.
What are loose granular conditions?
Loose granules formed after powder snow thaws, refreezes and crystallizes; or, an accumulation of sleet. Also may be produced by machine grooming of frozen granular or icy surfaces.
What do granular conditions mean?
Granular surface: Snow that has been groomed and is not fresh powder. The surface looks like millions of little, snow pellets.
I see frozen granular on a report, what’s that?
A hard surface of old snow formed by granules freezing together after warm temperatures or by the granules freezing together after a rain. A surface that is less hard than ice and which will support a ski pole stuck into it.
Why do so many people love skiing?
- Skiing is fun – an exciting change from daily routines and pressures.
- Each time you ski there’s a new challenge to meet and a new accomplishment to take pride in.
- Skiing puts you in a mountain environment of astonishing beauty. You feel healthy, happy and alive.
- Alpine skiing is a very personal experience. You can change the way you ski to match your feelings and the mood of the mountain.
- It turns winter into an enjoyable time of the year.
- A beginner can enjoy skiing right from the start, experiencing the same challenges and rewards as the accomplished skier.
- No two runs are the same because of the infinite variables of mountain terrain, weather, snow conditions and your own feelings.
- It’s a great way to meet new friends and for family and friends to grow closer together.
- Alpine skiing is an expression of freedom, creativity and independence.
- It continually challenges the human spirit.
When is opening day?
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Of course we can never really be sure. However we are usually open December through March. When temperatures drop below freezing for a few nights in a row in November, we usually start making snow.
- If temperatures drop to the teens we can make enough snow in just a few days to open the entire Resort.
- The minute we start making snow and have an idea of opening day we will announce it on the daily conditions report on our website and phone systems.
What should I do if my skis or board are missing?
- Double-check the area, just in case.
- Report it to the main office of the Resort and the police as soon as possible – you’ll need to do this for your insurance. Often they will show-up being mistakenly taken. The office staff will help you call the police and fill out a missing equipment report.
- Lastly, theft happens when you least expect it. Even leaving your skis or board inside the door of a ski shop or outside the ticket office can be a mistake – BE AWARE. Equipment is expensive. Think of leaving your equipment out as the same a leaving your wallet out. Way too tempting to some people.
Why are skis shorter today than 10 years ago?
- Shorter skis are lighter, more maneuverable and less tiring to use.
- Improved edge grip: the deeper side cut (hour glass shape) and improved flex of the shaped ski gives you much more use of the effective length than with traditional straight skis;
- Modern Materials and constructions have created skis that are easy to flex and to ski on, but are strong enough to deliver performance and handle the stresses and strains of skiing.
- Increased understanding of vibrations has resulted in passive and active systems being added to many top brand skis; which has made them smoother.
- New generation shaped-skis, especially Freeride models have increased surface area and provide more stability and floatation in varied snow conditions.
- New skis have an accentuated cut which allows easier turning; simply rolling the knee to the inside is enough to put the ski on its edge.
Do I need to know the Responsibility Code?
Yes, you should know it by heart.
What is the Skiers Responsibility Code?
- Always stay in control, and be able to stop or avoid other people or objects.
- People ahead of you have the right of way; it is your responsibility to avoid them.
- You must not stop where you obstruct a trail; or are not visible from above.
- Whenever starting downhill or merging into a trail, look uphill and yield to others.
- Always use devices to help prevent runaway equipment.
- Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
- Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.
Know the Code: It’s Your Responsibility. This is a partial list. Be safety conscious. Officially endorsed by the National Ski Areas Association, National Ski Patrol & Professional Ski Instructors of America.
Can you ski in the rain?
- Contrary to popular belief, rain does not ruin the skiing. In Fact, some of the most enjoyable snow surfaces occur while it is raining or just after.
- A wide choice of wet weather gear including pants and jackets with hoods are readily available. In a pinch, use a large plastic trash bag. Cut a hole in the bottom and slip over your head. The next time it rains, dress appropriately then see for yourself how great the skiing conditions can be.
- As long as you are prepared with a waterproof outer layer, skiing in the rain can be enjoyable.
- Goggles or glasses are recommended as rain drops irritate the eyes at high speeds.
NOTE: if lightening is present we have to close the ski area due to the threat of lightening strikes.
What trail marking symbols should I know?
The symbols comprise the standard international trail marking system. Remember, these symbols are not absolute. They describe only the relative degree of challenge of a particular trail COMPARED WITH ALL OTHER TRAILS AT THAT ONE SKI AREA. Gradients (steepness) and difficulty vary within each trail. Therefore, it is always a good idea to start off on the “Easier” trails and when visiting a new ski area; then, if you wish, progress to the “More Difficult” and “Most Difficult” as you get a feel for the area’s general degree of difficulty. Snow conditions, visibility and the number of skiers can make a trail more difficult to ski than its rating may indicate.
Green Circle. Easier trails and slopes.
Blue Square. Intermediate trails and slopes which are between easier and most difficult.
Black Diamond. Most Difficult trails and slopes.
Should I be concerned about wind chill?
- The cooling power of the wind and temperature on exposed as an equivalent of temperature in still air.
- The Myth about “Wind Chill” If you plan to ski naked, then you should pay attention to the ‘wind chill factor’ that weather forecasters alarmingly refer to whenever it is cold and windy. (Not recommended or allowed).
- However, if you plan to ski with clothes on, the wind chill factor is only partially relevant. Wind chill is the combined effect of wind and temperature on exposed flesh expressed as an equivalent of temperature in still air.
- Wind CAN wick warmth from loose-knit clothing and wind or the movement of air from skiing will also affect your exposed face. To negate the effect of wind, wear outer garments with a wind-proof fabric and wear a facemask, or protect your face with a scarf, neck gaitor and goggles.
How can I avoid losing my skis or board?
- Always try to keep your skis or board in sight. If you can’t, swap one with a friend and leave the unmatched pairs in different places. If you have rental skis, try to remember the number the shop will have engraved on the skis, as it’s very common for skiers to pick up the wrong set.
- Never leave skis unattended for long periods.
- To be extra safe, you could invest in a ski/snowboard lock, they are for sale in the Snowstar retail shop. Check the small print in your insurance policy to see how they reasonably expect you to look after your skis.

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